Reporting to the Deputy Commissioner of Operations, the Chief of Staff leads efforts to maximize supports and processes that will help the Operations team achieve agency and office-level goals. This includes supporting office-level strategic planning, monitoring performance against objectives, providing regular feedback to senior leadership in the Office of Operations, planning for and facilitating collaborative meeting structures, and ensuring strong communication structures and routines with staff. The Chief of Staff will work closely with the Deputy Commissioner of Operations and senior leadership in the Office of Operations on priority projects and initiatives, as well as provide leadership and coordination to improve core systems and processes to enhance office operations.
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